To find out your order status, please enter the order number and your last name. If you do not have an order number, please email turkishtowels.com with a request for this number or call us at 1-888 TR-TOWEL. We will be glad to assist you in this matter. If your order is placed before 1 PM, it will be available for status tracking after 4 PM that same day; otherwise, your order becomes available for tracking 24 hours after it is placed.